crc95, Yes, I've read a few of those books. Some are pretty accurate and some are a little less so, e.g. the book that said the French have lousy customer service. Perhaps it has changed since that book was written, but we had the camera experience and we've also requested changes on a set menu that some book said would not ever be done. I admit requesting a starter from a less expensive set menu because it was my favorite and I did say it was a favorite but that if they couldn't do it, it was okay. It was done and cheerfully. My husband sent a dish back once because when it arrived, he realized it contained broccoli which he hates. The waitress asked a supervisor and it was immediately exchanged. I had gotten the dish the day before and it had not contained broccoli. That's why he ordered it. They did not ask why; they just exchanged it cheerfully and quickly.

Of all the cameras I've owned, these two are the only one that have ever broken. It was the summer of the camera . . . in a bad way! However, I promise not to borrow a camera from you.

Hopefully you will get more specific questions from the originator of this thread.